[Resolved] Idea Cellular — Stopping annoying flash messages

Viju krishnan

from Ferokh, Kerala

Website:

Idea cellular.com

From the last few months I am getting flash messages such as "You have 500 MB data left in 3DB_BNDL . Recharge with your internet offer on *121# " Which are very much annoying. I complained at the customer centre and they cannot do anything. I tried many ways and I couldn't solve it. In my idea power app l cannot find the links for deactivating it.Moreover each time I have to pay for customer care calls which is answered after 10 minutes of waiting for attending. My prepaid number is [protected] of your Kerala circle.
Kindly deactivate it before 31st of this month else I will be forced to port to other providers

Thanks
VIJAYAKRISHNAN T Y

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Nov 28, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Idea Cellular Customer Care's response Hi Viju,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Regards,
Esther

Verified Support

Oct 28, 2016

Idea Cellular Customer Care's response Hi Viju,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Yogesh