[Resolved]  Idea Cellular — Taking Money by doing fraud

Address:

Ahmedabad, Gujarat

Idea Postpaid, Ahmedabad, Gujarat, India Location: Ahmedabad, Gujarat, India Mitesh shah on 24-09-14 third class customer service and mentally harasment I need postpaid card on urgent basis just for a week. i take it from idea company agent and he told me that card will be starts with in 2 days. and i choose 149rs. plan per month . and company starts my card after 10 days with plan of 399/month. i told this everything in his customer care executives and they simply said, Sir we are very sorry for this all. is it proper ?? so i didnt pay anything till i got my first month bill . coz y should i pay ? and after 1.5 month i lost my mobile in bus and after 3-4 days they call back me to inform about pending bill and i told that executive again this all matter and also told him to stop my card . Now after 3 month they send me bill of 900rs. and when i asked him about this they saying me that your card is still working. why such reputed company doing this ? y they providing such third class frustreted services to us ? this is the reason why customers are going for portability . is it company's new way to get money from customers by doing fraud ? company's card, company's agent, company's customercare executives. and we are normal customers who are taking their service. although they saying that we don't know and we are sorry . how to handle this all.. ?? pls advice company doesn't providing positive feedback regarding this.