Idea Cellular — Text messages service & network is not coming

Address:

Nashik, Maharashtra

Dear sir/mam,


I using Idea postpaid 1299 plan, No . [protected].


For sending message in bulk i have taken 50 rs sms
pack on 05/07/2014, id [protected], your customer care representative
told me that there is no. limit on sending messages. But just after
sending near by 100 messages 'message sending failed message started
coming', while calling on ur cc he said to refresh message center no. which i have already refreshed number of time.


And ur cc giving the same respond replied number of times, after registering complaint for the same on 15/ 7, no. [protected], today afternoon on reply from ur side told me to remove Sim & reinserts after an hr, But surprisingly it was not even showing network for 4 -5 hrs..


Again I had to register the complain no. C1-[protected], After a long discussion to ur Representative Mr. Anil wakade,
who was saying me to go to idea store & get a new Sim & were
not even ready to get complaint, What kind of solution is that?


Now just after 10 minutes network came, I have already change sim slots, and even inserted sim
in new cell phone, message sending problems still persists, there is no
problem in my cell, I am able to send no. of messages from my other
sim o[censored]ninor.


I activated text service for sending messages to a group very urgently & still ur not able to resolve the issues.THAN WHAT IS THE USE OF THIS SERVICE & WHY SHOULD I PAY FOR THAT?


KINDLY PROVIDE ME A CANDID SOLUTION ON THIS, OR I M HAVING LEGITIMATE RIGHT TO NOT PAY THIS MONTH BILL.


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Thanking you,
With best O'regards,


Rajiv chalsey

[protected]
[protected]
[protected]@gmail.com