[Resolved] Idea Cellular — THey charged 2500 as feature charge | |||
I port out my cell phone no. From idea to Voda because since last three they Charing more so I registered a complaint in idea customer care and port out my number today they sent me bill and charged 2500₹ as feature charge.Actually idea executive called me and asked to change plan from 550 to 999but he did not tell that i will get free minutes inner call, after 15 days when i saw my unbilled amount i was shock that it was 1050, then i called idea customer care and asked to register a complain against that executive and i requested for port, after 4 hours i got a call from idea that they will look this matter after bill generation but today i got a bill of 4500₹, i requested to people please don't use idea as they always cheated with customers.Please look this matter seriously against idea Was this information helpful? | |||
Jan 7, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 05, 2016 Idea Cellular Customer Care's response Hi, We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon. Regards, Yogesh Verified Support Dec 07, 2016 Idea Cellular Customer Care's response Hi, As per your telecon with our customer service associate on 7th December 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Suhas | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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