[Resolved] Idea Cellular — They charged extra bill | |||||
My no. [protected] They charged rs 900 on the name of auto renewal pack. I had paid this last year, they said they forgot to charge this in 2014 thus charged in 2015 and again in 2016. I donot want this plan because i am getting nothing in it. I am tired of going to customer care centre and calling them. But they are forcing me to pay bill. They havenot intimated me about this and now they are not ready to take back charges. And they had increased my call rates tremendously and are not ready to change and they have not notified my anything. They had automatically activated some plans in my phone which has no benefit and i am not informed about anything and they are increasing my bill. Idea is cheating me at huge extent and noone is ready to help me. Was this information helpful? | |||||
Aug 27, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jul 27, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly. Thanks & Regards, Customer Care, Idea Cellular Verified Support Jul 27, 2016 Idea Cellular Customer Care's response Dear Customer, We tried contacting you on your Idea number, but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved. Thanks & Regards, Customer Care, Idea Cellular | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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