Idea Cellular — Third class network ..... third class customer care

Address:

Mumbai City, Maharashtra

Well ... DO NOT EVER GO FOR Idea Cellular (Mumbai) ... They will harass will you, thye will make you run from pillar to post ... they will ensure that your problems are never ever resolved ... when you call up their customer care ([protected], chargeable calls) they simply put you on hold and run away ...!! Problems are enormous : you can not recharge on line from their web site, they send you numerous sms of special offers ... but none is actually available ... neither you can avail these from their web site nor from any vendor ... their web site does not give complete info. about all various packs available ... voice clarity is not there ... even if you manage to recharge through retailer, you do not get the same pack ... there is no proper confirmation of recharge done ... in short, they do not at all bother about customer ... so keep away from Ideal Network (their recent campaign of IIN is all humbug) (my Idea mobile no. [protected]) ... I wanted to continue with Idea ... but I got fed up with their totally anti-customer attitude ... as usual TRAI or Appellate is not bothered !!