Idea Cellular — This is been two months, still my issue did not solve. Worst service ever

Address:	Ahmedabad, Gujarat, 380015
Website:	[email protected]

Hi...!!

Again... Again and again...!!!

After soo many visits to your idea stores, so many conversation with your executives on phone calls, so many putting mails on customercare id. And again i got a same bill nothing change appear on my bill name. Still i got a bill on my company's name. And you close this complain... Why???

I am facing this issue for last two month but still nothing happen. Yesterday i have called to your customer care. And i want speak with your team leader mr. Prakash surti (Because he knows my problem) but mr. Surti not having time to speak with custom. He said that i didn’t have not time to talk with all the customers. After i yeeling to customer care executive and finally mr. Surti spare his valuable time to his invaluable customer. And he told that i have already escalate this issue. But they didnt change (Before mr. Surti was confirmed that i have change your bill name and now he is saying that other department not change yet).

In your company no one would take responsibility to solve any of the problem which facing customer.

"ideastore pe jao to wo bolte he ki customercare pe baat karo hum nahi kar sakte, customercare wale bolte he ki complain department me mail karo, aur mail ka to kuch revert milta hi nahi he"

If i want to rate to yout customer care service then i would give (0/10) "if my friend circle or family wants to port or purchase idea then i will share worst service which i facing now.

Worst service i facing in my history."if my friend circle or family wants to port or purchase idea then i will share worst service which i facing now.
One thing i didn’t understand that when i called or mail you on customer care department he didn’t respond. And when i post a complain on this site i get a quick revert why??? I think one to one communication you didn’t respond because no one can see your worst service and when i post a complain on social media you give a quick respond because every one see you worst service.  pathetic service.

Thanks,
Vandit vora
Your invaluable customer (From your side)
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