[Resolved]  Idea Cellular — Transfer of sim registration

Address:

Mumbai City, Maharashtra, 400030

My phone no - [protected] is registered under my father's name.
But i have been using this number since last 6-7 yrs from the time it was issued.
I have been trying to transfer the sim registration to my name from my father's name since i am using the number.
I visited idea gallery on 3rd september and submitted all required documents along with a noc letter from my father to transfer the sim details. I was told it will be doe within 1 month.
It has been almost 2 months and still the details have not been updated and demographic change request was raised thrice and every time it has failed and no reason provided for same.
I spoke to customer care many times and all they suggested me talk to idea gallery where i submitted my request.
I spoke to idea gallery executive and she says she does not know the reason why request is getting cancelled and not approved.
I don't understand on what grounds my request for sim registration transfer is getting rejected and why am i not getting reason for the request cancellation in spite of providing all required documents and noc letter.

Please help me resolve this and try to have better communication coordination between your customer care and idea gallery executive.

Tired of pathetic and irresponsible service from idea and its executives.