Idea Cellular — UNABLE TO RECIVE INCOMING CALLS FROM UNINOR NETWORK

Address:Hyderabad, Andhra Pradesh

HELLO IEDA MY PREPAID NO IS [protected] . I WAS IN UNINOR NETWORK I REQUESTED FOR MNP TO IDEA . AND IT WAS ACTIVATED ON 19/12/2014 FROM THE DATE OF ACTIVATION AM UNABLE TO RECIVE INCOMING CALLS FROM UNINOR NETWORK AND AM GETTING ERROR MSG AS ( THE NUMBER YOUR TRYING TO REACH DOSE NOT EXIST PLEASE CHECK THE NUMBER AND TRY AGAIN). SO I CALLED TO CUST CARE AND I REGISTERD A COMPLAINT ON THIS ISSUE.COMPLAINT NO.SR 1-[protected], AND ST 1-[protected]. IN CUST CARE I SPOKE TO EXECUTIVES, FLOOR SUPERVISORS. AND ALSO SUPERVISORS LEAD. BUT THERE IS NO PROPER RESPONCE FROM CUST CARE, I JUST GOT A CALL FROM TECHNICAL DEPARTMENT THEY ASKED ME TO SWITCH OFF AND SWITCH ON THE MOBILE .. I DID THAT BUT STILL MY PROBLEM IS EXESTING WITHOUT MY PERMISSION THEY CLOSED MY COMPLAINT ... DUE TO THIS AM FACING LOTS OF PROBLEMS SO REQUEST YOU TO LOOK INTO THE ISSUE IMMEDIATLY AND RESOLVE IT AS SOON AS POSSIBLE...
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Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that your complaint for call connectivity has been resolved. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Idea
Sorry to inform you that MY PROBLEM IS NOT RESOLVED still am not able to receive incoming calls from Uninor network. kindly give me an explanation what you have done till now after taking this complaint and why the problem is not resolved and why am facing this problem..

Thanks
[protected]
Dear Customer,

We wish to affirm that your concern has been acknowledged and your complaint for call connectivity has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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