Idea Cellular — Undue charges for GPRS

Address:

Mohali, Punjab

This is copy of email I sent to the Idea on 20th May, frankly disappointed at the response and not they have stopped answering my emails. Please find the Email correspondence number E1-[protected] ... to make matters clear I am re sending the details sent earlier Please address this at the earliest. And not some lame response. 1219 08-May 09:01:33 internet Internet 123850.00 495.40 1220 08-May 09:01:50 internet Internet 22650.00 90.60 Please look at entry number 1219 and 1220 in gprs details that you sent, have been charged 495 and 90 respectively for a total usage of about 4 mins how is that possible, you are clearly overcharging here, please audit the charges and revert the charges and give me a updated amount as this is clearly wrong. I almost feel cheated on this, this is not very good and makes me wonder should i shift the provider.