Idea Cellular — Unexplained deduction | |||
I am using an idea sim of number[protected]ported). Last Sunda ay they deducted Rs22 from my main balance. When I complained, they told me that I had played an online game of this cost. Actually I was driving a bike that time. How can I drive and play games in same time? I never played online games and never handed my phone over others. Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
I want my balance immediately.
Reply
Dear Customer,
We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular
We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the VAS plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the VAS plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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