[Resolved]  Idea Cellular — unnecessary deduction from my account

Address:

Valsad, Gujarat

i am partha Banerjee a customar for idea cellular ltd, i am a idea card holder in gujarat region my number is [protected], Last few day i am very upset about idea service. I am blackberry 9720 mobile holder, i was no internet connection from few month in my mobile, on 20 th dec 2014 i was seen that from my balance Rs.142 was deduct without any given reason, when i was contact the customar care executive told that for your web browsing this amount was deduct, but honestly i was not any browsing except few whatsaap useing, and they told that u can recharge 129 internet pack, i was recharge 129 pack on 20th dec 2014, they told nothing amount will be deduct, next day today 21 dec 2014 another Rs.98 deduct from my account without information, when i was contact customar care they told that due to internet browsing this amount was deduct, i cannot understand what is happening and the customar care nothing give any reply or reason, today 21 dec 2014 at 12 pm approx, i have seen that my internet pack are active but my balance deducting continued, where i will go, idea service provider are charge for call 50 paisa per 3 minute call, and most of time they are put in hold so the call duration and charge will be increased, please help me how can i return my money which was unnecessary deducted by idea cellular limited ingujarat india, where i will register my complain, please help me immediatly regardsPartha Banerjee [protected]