[Resolved] Idea Cellular — Unwanted bill amount

Karthick157

from Chennai, Tamil Nadu

Address:

600039

I have used the idea postpaid services from October 2015 to February 2016. Then i have change Network to Airtel Postpaid. I have received the Idea outstanding bill in my email. In the bill at 07-Feb-16 Data Overusage charges Rs.421.64 undauntedly billed. I said to the customer care not used Data Overusage. Truly i have not use over data. Kindly check and take action.

+5 photos

Was this information helpful?

No (0)

Yes (0)

May 26, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Related Idea Cellular reviews

View all 16713 Idea Cellular Reviews

Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have noted your concern. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 8th April 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular