[Resolved]  Idea Cellular — Waiver of Rs.300

Address:New Delhi, Delhi

Dear Sir, This is Amit Kumar Jha, and my idea cellular number:[protected] and Account Number:[protected]. I had received a call from your recovery gent on April 5th, 2014 against to encourage due amount for this above mention number as amount of Rs. 874 rupees only, She said "you just paid a amount of Rs.Five hundred and rest three hundred amount will waiver from my side". and I do this and I paid Rs 500 by Cash on 05/04/2014 and receipt No.[protected]. Still today 11 th April, 2014, I do not have receive any waiver amount and spite of that my number is in de active mode. Its my humble request to do a right step against this. Here I mention the communication details/ call details: Call#1.[protected] @10:47hrs, saturday 05/04/2014 Agent name on call is "Sanjanna" {She is committed first} Call#2.[protected]@16:28hrs, saturday 05/04/2014 Agent name on call is Swati. call#3.+[protected]@10:52hrs, Monday 07/04/2014 Agent name on call is Imamam. all of them committed as well. regards. Amit K Jha.
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Aug 14, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. Our efforts in contacting you could not be established. Please share your alternate contact number and suitable time for us to reach you and address your query.

Thanks & Regards,
Customer Care, Idea Cellular
Customer Care, Idea Cellular
I apologies for this.
My alternative contact number is [protected] and you are free to establish contacting during standard calling time.And please! try to make me feel easy do a right step against my complain for Idea contact number [protected].
With warm regards!
Amit K Jha
Customer Care, Idea Cellular,
I received a mail from your side but here I mention that it is not about adjustment of security deposit amount in favour of my bill amount. It is an about a wavier amount such as Rs.300, which your agent promissing me. And let me remind you my number [[protected]] hs been totally suspended and not make call from this, which I get huge loss in my business's. Will Idea Cellular company will pay my compassion charge against this hurdle which I 'd been faced for last few weeks?
Please do with right step ASAP.
Amit K Jha.

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