Idea Cellular — Warning & Abusing Calls to my relative by Recovery agency [protected] with name Riya | |||
I am user of idea my mobile no :- [protected]. But due some personal reason i have not paid my due amount . I will be paid all due amount soon . But From yesterday Me & My relative have been continue receiving calls from your Recovery agent no [protected] with name Riya. I am frequently receiving warning calls from company's autoriesed receovery agent . Not only this they are also calling to all my relatives & friends & using abusing language. Due to this very reason all my relatives & friends to whom they called up are very afraid in attending the calls. This is not good way to recovery. Kindly stop such types of calls. I want to book complain against Idea Cellular Limited as company not only seap out my call details but also misuse that details. Thanks, Laxman Jha Mobile: + 91 [protected] Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 16th April 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 16th April 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Idea Team,
You are not doing well. My relative again received calls from your Recovery agent no [protected]. What are you doing. Its not to way to dealing with clients.
Laxman Jha
+91 [protected]
You are not doing well. My relative again received calls from your Recovery agent no [protected]. What are you doing. Its not to way to dealing with clients.
Laxman Jha
+91 [protected]
Dear Customer,
As per your telecon with our customer service associate on 18th April 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 18th April 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer Care,
Idea Cellular
I have already sent mail to [protected]@idea.adityabirla.com with below details:
"Customer Service Team,
I have sent to earlier mail that I am always ready to pay actual due amount and I will pay it soon. But your collection team abused my parents and my relatives. So who is responsible for it and who will apologize to my parents and relative. Pl confirm me about it."
But no one is taking responsibility for it.
If you will not take action against your collection team then I will to book complain against Idea Cellular Limited as company not only swap out call details but also misuse that details and abuse to relatives of clients.
Idea Cellular
I have already sent mail to [protected]@idea.adityabirla.com with below details:
"Customer Service Team,
I have sent to earlier mail that I am always ready to pay actual due amount and I will pay it soon. But your collection team abused my parents and my relatives. So who is responsible for it and who will apologize to my parents and relative. Pl confirm me about it."
But no one is taking responsibility for it.
If you will not take action against your collection team then I will to book complain against Idea Cellular Limited as company not only swap out call details but also misuse that details and abuse to relatives of clients.
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We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular