Idea Cellular — when i am listening to offers in 121 number they deducted 30 rupees in my account

srinu bubu

from Bhongir, Telangana

Address:

East Godavari, Andhra Pradesh

sir this is srinubabu mummidi my idea mobile number is [protected] when i am listening to offers in 121 number i went to night internet offers when i was listening to the offer they deducted 30 rupees in my account with out any confermation button i have recording i also called 198 complaints and they said you have to use the offer we cannot give ur money back so please return my balance solve the issue as soon as posible

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular