[Resolved] Idea Cellular — without request impose the internet package

dharmeshpal singh

from Meerut, Uttar Pradesh

Address:

Meerut, Uttar Pradesh

Respected Sir, I (DHARMESH PAL SINGH) am customer of idea cellular company. My mobile number is [protected]. In my given number Idea company started Internet package (100MB DATA) without my request.In the same way company added cost of Internet package (100MB DATA) as a features charges in my bill. Please resole my problem.

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Aug 5, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to inform you that the refund of Rs.200 /- towards GPRS services has been credited into your Idea account. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular