[Resolved]  Idea Cellular — Wrong deduction of amount

Address:

Hooghly, West Bengal, 712222

Without any information, wrongly deducted of my balance all the time
Dear sir, today 21/06/2016 at morning recharge with rs 52 /- and i found rs 52/- full talk time & my total balance is rs 52.30 and go to my office. When i reached at office i call and my remaining balance is 5.30 instead of 52.30 where my call time is only 4.57 min. & call charge is rs 0.30 than tell me where is my other amount. Again before few days they are deducted my balance with rs 5/- and rs 3/-. Also i am called to 198 complain help line with my same idea no where first representative mr. Charu told me that your amount will revers back by recharges, second time call than mr tarun told that no data is available right now call me after 1 hours at last when i call third time than call received my mr sandeep and he told me that amount deducted by idea something on by me at 11:53 but at this time i am in train and not pickup any call nor call to any one and not use my internet than how is possible to select any idea unknown things etc. After that i am not call to any one and its hampered my business along with my family peace of mind also because i am not call to any one. So at last i tell you and request you sir, please refund my balance amount as earlier as possible from idea cellular.

Regards, sachit