Idea Cellular — Wrong Information and Rong Charges

Address:New Delhi, Delhi

This is to inform you that I am using Idea no.-[protected], Power -149, sir your executive told me that your Plan is 149, plus 1 gob 3g Internet, but sir, when I contact to customer care they told your bill is 872, sir I am shocked about my bill., This is very bed experience with IDEA Network. And this bill is totally rong..PleasE ease let me know what should I do...
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We wish to affirm that your concern has been acknowledged and your complaint for billing has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 19th May 2015, we wish to affirm that your aforesaid concern of coverage has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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