Idea Cellular — Wrongly charge | |||
Dear Team, My name is vipin arora.I am use Idea prepaid connection [protected] of last 3-4 years.1st may 2015 I am request to idea company please my sim change prepaid to postpaid 6th may 2015 start my postpaid connection plan rs.199/- 1gb data 250/- but bill is generated is 309/- 7th may 2015 with out any information. please resolve this problem. vipin arora [protected] Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 29th May 2015, we wish to affirm that your concern has been acknowledged and your complaint for billing has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 29th May 2015, we wish to affirm that your concern has been acknowledged and your complaint for billing has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
We have thoroughly checked your Idea account details and it is found that the charges are levied correctly in your Bill towards GPRS as per plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We have thoroughly checked your Idea account details and it is found that the charges are levied correctly in your Bill towards GPRS as per plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular