[Resolved] Idea — Charges on data pack pro-ration

Nimesh Kanoja

from Pune, Maharashtra

Address:	382418
Website:	www.ideacellular.com

I had idea postpaid number which is ported out last month but the last bill usage is showing 0. and Charges on Data Pack Pro-ration is 1302 rs only for data.The bill plan was only rs.249 per month and they are charging 1508 rs for 6 days Pro-ration.Very disgusting.also the credit limit is 1300 so how it can go over it??

Account No.[protected]
bill no, [protected]

Was this information helpful?

No (0)

Yes (0)

Aug 9, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Related Idea Cellular reviews

View all 16712 Idea Cellular Reviews

Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 9th May 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular