[Resolved]  Idea — Customer not able use service and no solution from idea

Address:

Pune, Maharashtra

I am using Idea Post paid .My bill is generated on 15 every month.This time after 15 in new bill cycle one Internet pack had automatically activated for my number .I did not requested for any this type of pack.After freebies have used some Internet charges according to plan has been charged by operator .I requested for same data plan .I got a plan 1 GB data in Rs 250 .Plan is activated on my number .but i m not able to use the plan.there is no one not a single person in idea who can solve this problem .My unbilled charges continuously increasing according to that plan . now i m going to close my number .and in future i ll never use idea operator.I have a bad experience with idea .now for these charges i ll complain in customer court against idea.