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Idea Cellular

Idea — Deducted wrong balance

Address:Barabanki, Uttar Pradesh
Website:Consumercomplain. In

I have recharge my number [protected] on 14/09/2015 with rs97 a 1gb data pack (validity 28 days) but on 27/09/2015 idea deducted approx 70rs for data charges but I have already data pack my number and 400mb data remains on 27/09/2015.its a wrong deduction pls refund my balance. Thank you
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Comments

Dear Customer,

We sincerely regret issue with your prepaid balance. Please allow us some time to check and revert with an update. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

As per your telecon with our customer service associate on 1st Oct 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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