[Resolved] Idea — Fake offer details | |||||
Hi Team, I had a call from idea to my personal from customer case regarding idea sim offers . The gave fake offers like 900min free 3g 500mb and 2g unlimited. But true offer is 850min 2g in 10kb . There network also is not working proper really bad support if i use idea i not receiving any calls proper to my primary no. Too. I payed 600 rs and brought two sims . I have raised complaint to them multiple no. Of times what they informed me is please pay first month bill then this issue will be resolved i did as they said but even aft that i face same problem i not happy in using there service they gave fake promise and made me to buy there sim. I stop using that sim but still they calling disturbing me to pay bill for next month. They cheated me by fake promises i want to raise complaint on them Was this information helpful? | |||||
Aug 27, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jul 26, 2016 Idea Cellular Customer Care's response Dear Customer, We deeply regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile. Thanks & Regards, Customer Care, Idea Cellular | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the unpleasant experience. Kindly reply with your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular