Idea — Full talk time offer not given

BK Shukla

from New Delhi, Delhi

Address:

Jaipur, Rajasthan

Dear Sir I had received a message from Idea on 04th Oct that full talk time would be provided for recharge amount Rs 180.00. No where it was mentioned that this offer is applicable for 04th Oct only. I recharged my Mob No. [protected] by Rs 180.00 on 07 Oct but we got talk time only for Rs. 154.89. while we talked to customer care of Idea they said that the offer was applicable for only 04th Oct. But the same was not mentioned in in the SMS.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate, you can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular