Idea — Giving wrong inforation

Address:

Mohali, Punjab

Res. Sir / madam,

On 21 jan 2015 i was called to custmer care number and said to disconnect my number. She was asked me why? So i told that the internet pack is increase. . And she offer me 1 pack rs. 99 350mb for a month on 50% ;less charge. . But when bill generate its 99rs. Charged. . And same next month charged 99 means in two month 100rs extra chagred from me. . I complaint so many time to custmer care no. . 198. All given me surity to less ur extra charge from my bill. . But today stil my number's outgoing barred. . Today my total bill amount is rs. 498 pending. . If idea less rs. 100 then i pay my all pending payment.