[Resolved]  Idea — Idea Wifi delay a lot in providing internet connection after doing payment

Address:Pune, Maharashtra

Applied for Idea Wifi new connection on wednesday(23/07/14), payment was done on Thursday(24/07/14) and it was committed to me that installation will happen at my place by Saturday(26/07/2014) but till now it is pending, this is very frustrating and annoying that i am not able to avail the service even after doing payment. Called call centre multiple times but no proper response. Please look into this on TOP PRIORITY as my official work is pending because of this delay. Hope you understand my problem here and take it up with the person concerned ASAP.
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Aug 13, 2020
Complaint marked as Resolved 
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Sir,
I am also facing same problem. On applying for a new connection I issued 2 chqs for 3040/= and 999'-= of Hdfc bank on 8th October 2014 but due to some problems internally some blamegame is being played at Ahmedabad office.Due to their mistake Ieven replaced the chq of Rs 999 with cash. Now the chq cash and connection all are gone in winds.They are making ULLU OF ME as per their advertised policy.Iused all customer care apallate no etc but they say they will take 29 days to solve the problem.This is perhaps the Birla culture which is different from TATA group
REQUEST TO HELP ME
RAVINDRA MANKODI
[protected]
[protected]@gmail.com

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