[Resolved] Idea — Juice Up Service Activation

Soumilya

from Serampore, West Bengal

Address:

Hooghly, West Bengal

Hello . Today Morning at around 8 A.M. A service called Juice Up got activated from web on my number, [protected] . As I have not used this service till now, I demand a full refund . Last time when I had faced such an issue, I wasn't treated well . So I'm complaining here about it . A request : please DON'T fool anyone through web activations . I'd expect swift resolvation of the issue

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Complaint marked as Resolved

Thank You . My issue has been resolved . I had received a call from the company today morning at around 9, which said that the deducted balance had been returned .

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to affirm that your concern has been acknowledged and complaint for VAS activation has been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We wish to inform you that your complaint for VAS has been resolved and refund of Rs.21/- credited into your Idea account towards VAS services. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular