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Idea Cellular

[Resolved]  Idea Kerala — Recharge related

Address:Kozhikode, Kerala, 673542
Website:www.ideacellular.in

My idea no is [protected] and i recharged rs 220 on 16/11/2015 from the retailer and they told that i[censored] recharge for 220 u will get full talk time but i got only 189 rupees and when i call idea custamer care they were telling they changed the thariff and for 220 min talktime is 200 and maximum is 300 but still i got only 189 if the minimum is 200 still i need 11 rs this is a cheat and i want my full talk time or either refund
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Aug 6, 2021
Complaint marked as Resolved 
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Comments

Dear Customer,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

As per your telecon with our customer service associate on 21st Nov 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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