[Resolved]  Idea — Lost Blackberry phone 9220 with postpaid idea simcard

Address:New Delhi, Delhi

Someone stole my mobile phone while travelling.I tried calling idea customer care for tracking the mobile but they said that police will do it.Incase of such emergency no one is helping.Neither the police nor the sim card company.What should a common man do avoid all this.He or she requires immediate help from Police & sim card company to track the mobile phone & catch the theif.But nothing happens.Police say it is long procedure it will take 15-20 days for application to be processed to service providers & if the theif inserts simcard then only they can do it.My concern is anyone who steals the phone will first switch off the phone & throw the simcard.It is first hour which is crucial & nobody is there to help at this time.This lazy policemen are never helpful.Please guide how to get any lost mobile phone bcoz we ourselves have to take care.This [censored] POLICE wont do anything
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Aug 14, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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