[Resolved]  Idea — MNP numner

Address:Gurgaon, Haryana
Website:www.ideacellular.com/

Sir, i have apply for MNP in Idea on 12th sep, 2015 through idea website online.Ajay call me to MNP and suggested me various plans through call. they send their field worker to collect document and security money for portability.but 20 days have past till now, but i didn't get my MNP number and not my security money (130)
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Aug 8, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Sep 28, 2015
Updated by bhoope
Sir, i have apply for MNP in Idea on 12th sep, 2015 through idea website online.Ajay call me to MNP and suggested me various plans through call. they send their field worker to collect document and security money for portability.but 20 days have past till now, but i didn't get my MNP number and not my security money (130).

i am providing numbers that i am complaining regarding them :-

Ajay - [protected]
Mam(i don't know name) - [protected]
Complaint comments 

Comments

Dear bhoope,

We regret the inconvenience caused. Please provide your contact details to assist you further. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
Sir,
Here is my contact details : -
Name : Bhoopendra Kumar
Address - In front of Bank of India, Islampur Village, Sohna Road, Gurgaon-122018
Mob Number - [protected]
Dear Customer,

We tried contacting you on your alternate contact numbers however were unable to reach you. Please share a suitable time to speak for us to address your query.

Thanks & Regards,
Customer Care, Idea Cellular
Sir,
suitable time to speak : -

Morning, 11 AM to 12 PM
Evening, 5 PM to 7 PM
Sir,
But you should contact with these guys,

Ajay - [protected]
Mam(i don't know name) - [protected]

with the reference of my name and mobile number,
and ask them why have not done MNP of this number([protected]) till now
Dear Customer,

As per your telecon with our customer service associate, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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