[Resolved] Idea Money — Not received the cash back amount | |||||
Dear Sir/Madam, I have started using Idea Money from last 2 weeks with expected benefits of various cashback. As per your terms I will get 5% cash back on the payment of my Idea postpaid bill through Idea Money. Please note below transaction details for which I have not received any cash back since 1 week. Payment of Idea Postpaid No. : [protected] Amount : INR 500/- Receipt No. : [protected] Kindly advise the reason why you have not added 5% amount back in my account??? Regards, Akshay Gothankar +[protected] Was this information helpful? | |||||
Aug 27, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support May 26, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly. Thanks & Regards, Customer Care, Idea Cellular Verified Support May 26, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate on 26th May 16, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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On mail I received there reply as I have already received the cashback money for this Month INR 25 for my previous transactions.
So the cashback money is Month Wise... This is not for all bill payments or recharges. Bluff!!
Dear Idea Money.. Please dont highlight wrong info on website. Give clear offer of INR 25 cash back ... thats it!!
Thank you.. for your 25rs.
Regards,
Akshay
+[protected]