[Resolved]  Idea — Network

Address:620006
Website:www.ideacellular.com

The Signal at my home (which is located at the middle of Trichy city) is poor.

At town it is weak and at villages it is zero.

Idea has less number of towers when compared to other companies, but the amount charged is mostly the same as other big companies.

I have missed most of the important calls came to me and felt bad about it.

So I request Idea to resolve this issue as soon as possible.
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Oct 3, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 25, 2016
Idea Cellular Customer Care's response
Hi,

We regret the unpleasant experience with coverage. Please allow us some time to check and revert with an update. You can also call 198 from your Idea mobile for further assistance.

Regards,
Yogesh
Verified Support
Aug 25, 2016
Idea Cellular Customer Care's response
Hi,

As per your telecon with our customer service associate on 25th August 2016, we wish to affirm that your concern has been acknowledged and complaint for Coverage has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Yogesh
Verified Support
Aug 31, 2016
Idea Cellular Customer Care's response
Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
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