They send me an msg to reduce the call rates by Rs 24.but when i recharge by this amount .I got an another plan for free STD minutes.Even when i call custmor care they refuce to give any information said call us after 4 hoursserver down due to some resons.when i asked his name and emp code.his name is rajat but clearly refuce to give his employe code..What the service provided by this company
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Aug 6, 2021
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
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We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular