Idea — Some chargeable packs get activated without confirmation

Address:Nagpur, Maharashtra, 441102

Hi,

This is Suryakant Girhe. I am using Idea postpaid service for my mobile [protected]. I am using postpaid plans since last one year.
Today morning, I got messages about activation of some plans on my number. The packs worth Rs.180. These all get activated without my confirmation.
This is really frustrating. I am not going to pay this amount anyhow.
Customer care executives are not explaining properly about this.


Thanks,
Suryakant Girhe
M: [protected]
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We have thoroughly checked Idea account details and it is found that the charges levied in your Bill towards WAP are correct as per plan assigned. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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