Idea Talkies — Unauthorized activation and balance deducted

Just now I called up idea customer support 198
Talked with executive Mrs Ambika
She is saying
I was using web and the service is activated from Web but not from idea and the amount is been also deducted from web not by idea
I am not getting it if service provider is idea
Then how any Web can deduct the amount
And one more thing
any subscription is of about a month here they deducted the amount for four months
And when I asked Mrs Ambika (the representative) that
what is this idea Talkies service?
She answered - it's a service of listening stories of movies on phone.
I am surprised
Totally blank
Is this still 1980 where people use to listen match commentry or a movie story over their radio sets
This is 3G generation

Dear Customer,

We wish to affirm that your concern has been acknowledged and complaint for VAS activation dispute has been initiated with us under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Same happened to me...I got msg dat 120 rs has been deducted on activation of idea talkies widout my knowlege...activation is for 4 mnths...i called customer care ...dey said its a vas service idea cant refund...mmy number is [protected]...refund my money