[Resolved] Idea — to refund the amount in main balance | |||
i have changed my mobile network by MNP from airtel to idea. The idea retailers said to me "sim is Rs.100, and talktime is 200, and idea to idea 10p/m, idea to other 30p/m, it will be activate in one week". after one week sim is activated. but the talktime 200 is not credited in my balance. so i have recharge my account Rs.10 (9:43am) (it is a first recharge). After that i have received a sms (12:29 pm) from idea. the sms is "you have recharged with Rs.201, enjoy 600Mb of 3g internet browsing" . it is credited in my 3g balance (600 Mb) (it is a second recharge). but there is no recharge plans @Rs.201. i requested to custumer care but there is no response for me. please help me to refund the amount in main balance...pls sir that mobile number is:[protected]idea) Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
 12 Comments | |||
Comments
Dear Customer,
We regret the inconvenience caused to you. We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
We regret the inconvenience caused to you. We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
My main balance has been wrongly charged for some VAS for which I didn't request. Please refund 45 rs which has been deducted.
mobile no[protected] rs 40 transacion id-fsbi[protected] time-dt[protected]:54:14
My main balance has been wrongly charged for some VAS for which I didn't request. Please refund 35 + 35 rs which has been deducted.
No.[protected]
No.[protected]
My main balance has been wrongly charged for some VAS for which I didn't request. Please refund Rs.70 which has been deducted.
Mobile number.[protected]
Mobile number.[protected]
insted of getting talktime i had got internet data which i don't want please refund my 27Rs as talktime
My main balance has been wrongly charged for some vas for which I didn't request.please refund 26rs which has been deducted no [protected] up east
What the hell !My VAS plan has been activated without any warning. Please refund my talktime rp.10 . In my [protected]. if i didnt get any reponse, i should take a strict action about it. How can u do that. Please refund my balance and cancel all my VAS plans.
idea store in advertisement 151 and get full talktime but this is creted in other balance dd balance i want to refund my balance in main balance
hello sir today i recharge my no-[protected] in roaming 179 rs unlimited calling but i cant call in roaming ...for this recharge ...can u refund my money ...what i do sir plsssssssss suggest me
pravin kumar suman ---[protected] and [protected]
pravin kumar suman ---[protected] and [protected]
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Rs-180 for VAS on 15/10/2016 at 13:38 deducted
Rs-35 for VAS on 15/10/2016 at 17:49 deducted
Rs-5 for VAS on 15/10/2016 at 19:50 deducted from main balance
Please refunded it