Comments
When I get my balance back?
Dear Customer,
We wish to inform you that your complaint for VAS activation has been resolved and we would like to confirm that the charges applied to you are correct as per the VAS plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to inform you that your complaint for VAS activation has been resolved and we would like to confirm that the charges applied to you are correct as per the VAS plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Idea — Wrongly deducted balance for VAS
My idea number is [protected]. Today, i.e on 09/05/2016 at 10.08 AM they ( IDEA ) have wrongly deducted Rs. 150/- from my balance towards faulty activation of VAS. This has been done without my consent. When I called customer care they said that balance deducted for VAS and it is in order.
As the VAS was wrongly activated on my number without my consent, I need my balance back ASAP.
My idea number is [protected]. Today, i.e on 09/05/2016 at 10.08 AM they ( IDEA ) have wrongly deducted Rs. 150/- from my balance towards faulty activation of VAS. This has been done without my consent. When I called customer care they said that balance deducted for VAS and it is in order.
As the VAS was wrongly activated on my number without my consent, I need my balance back ASAP.
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We regret the inconvenience caused to you. We wish to affirm that your concern has been acknowledged and complaint for wrong charge has been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular