Idea Cellular — Over charged bill | |||||
I am having a post paid connection of idea cellular. Last month i had a heavy drop call and run of loss of 4 lac amount in business because of them. I called many times to customer care for which i had many drop calls. Sometime lucky enough to talk to them and i told my problem and told very clearly i wont pay for call drop service. But they dint pay nay heed and charged me with over charged bill including drop call service for evry second top of it where i cleared told them i wont pay they charging me a late fee. Every they torcher me with thier promtional sms and sms to pay the bill. I already had metal trauma and finacail loss and even i had some relations issue becuse of their drop call. Today idea executive called me and asking me when i will pay my bill for which i answered i wont pay and informed him that i am will go to consumer court he made fun of me and said good go to consumer court as if they know nothing is going to happen. I want my compensation for the loss finacial i made and trauma they gave me and baove all they making mckery of consumer court. Please take strict action Was this information helpful? | |||||
Idea Cellular customer support has been notified about the posted complaint. | |||||
4 Comments | |||||
Comments
Please note that my entire service is been stopped and you asking for me to call on 198. secondly i have sent enough mail on mail at [protected]@idea.adityabirla.com no action is been taken.
my mobile number is[protected]
Dear Customer,
We tried contacting you on your primary Idea number and alternate number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
We tried contacting you on your primary Idea number and alternate number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We understand your concern and deeply regret the inconvenience. In order to proceed further, we need you to provide your Idea mobile number and alternate contact details. You can also visit our website, ww.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular