Address: | New Delhi, Delhi, 110065 | Website: | www.ifbindustries.com |
We had launched a complaint on the 17th of November Complaint no: 16889428, regarding the machine not functioning properly. We did receive a call on the 18th, however your technician Mr. Dinesh Singh was rude and unwilling to understand our address, rather was adamant that this is not a residential address. However after a heated argument the conversation ended and no one till date has turned up to service the machine. We have made repeated calls to IFB call centers but to no avail. We are now being told that no one will attend our complaint. Now we are left with no other option but to file a consumer complaint against IFB for not treating customer correctly for them to claim damages due to your negligence. PFB the complaint filed against your company for in appropriate behavior with the customer.
However till date no one has come to attend to us and now IFB customer is refusing to send the service executive also. You are requested to intervene and take appropriate action against the company. Was this information helpful? |
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