[Resolved] IFB Appliances — Washing machine admiral 8012

Arvind Dave

from Gwalior, Madhya Pradesh

Address:

Indore, Madhya Pradesh, 452018

I have purchased ifb admiral 8012 washing machine in 2012 with 4 years of warranty, they have refuse to do further amc as they have discontinue this product in 2012 with in two months of introduction. Service is poor

Please do not purchase ifb products, before purchase please take my feedback regarding post sell service and other things

Call me on [protected] between 5-6 pm

A dave

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Mar 20, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2016

IFB Industries Customer Care's response Dear Arvind,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Mar 30, 2016

IFB Industries Customer Care's response Dear Arvind,

We would like to offer our deepest apologies for the trouble you had to experience with IFB. At IFB, customer satisfaction is something that we take very seriously and would never compromise under any circumstances. As we have some limitations in getting the AMC for this model machine and it is non serviceable.

We would like to suggest you to look at our whole new range of WM and avail of the exchange offer at : www.ifbappliances.com/exchange-offers.html. and we can offer attractive exchange options

IFB Team

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Comments

Fraddry

from Raia, Goa

Very disappointing to know that AMC is not available for Admiral washing machine of IFB that I purchased two machine 4 years back...
Besides these machine have been quite troublesome.

I'm sure this will never happen outside India.

Do you now suggest me to exchange two washing machine?

F D [protected]