Comments
Yesterday I lodged a complaint, for my washing machine till now nobody called from the service team. But if the AMC expires they will arrive immediately. When I called the call centre they promised service within 24 hrs. Again I called today, they the job being allowed, tomorrow technician will arrive. I request the team that the ur technician brings the basic parts, for my respective complained. As he usually comes examines and then he will return saying we have to wait for the spare parts. Last time he said he has to replace the door angle but till date it is not replaced. And the roof of the washing machine not fixed properly after the service. Iam sending the photo When we take AMC this is the plight of a the customer. Need immediate solution. Pl. avoid excuses. Expecting a good service for the money Pai as AMC Balasubramaniam- [protected]/[protected]
Reply
Contact no. Given. Address c7d CDs regal palm garden, Sitaram BGR, Velachery chennai 600042. [protected], [protected]
The machines front cover is loose for the last 3 years and every time the mechanic comes, he befools us and says that the cover has to be lifted bit up and then adjust as if the machine is made to work on this mechanism .Moreover the machine even sparks beneath it which must be a result of loose wiring or malhandling of the machine .
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
83%
Complaints
6868
Pending
0
Resolved
5639
+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
View all IFB Industries contact information