[Resolved] IFB — Cheat on AMC

Chidhaa

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

Team, IFB bangalore division (Padmanabha nagar) team took AMC and promised to fix the part of oven but failed. When I called them back several times, they said part not available and promised to return the AMC amount. I had called up 50+ times but no solution yet. Initial every time they promised to give the cheque same day but failed. Also ignoring calls and answering when called from another number is the pattern. Very rude behaviour and no proper response. Complaint number: 16101230. Finally, today IFB customer care gave some reporting manager number and he has asked for some details. But the way this is handled by IFB customer care team was horrible.

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Mar 19, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2015

IFB Industries Customer Care's response Dear Sir/Madam,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Aug 13, 2015

IFB Industries Customer Care's response Dear Chidhaa

Thank you for your feedback. We are glad your problem is resolved and you
are satisfied. Assuring you our best
services in future.

In future for any concerns, please call our customer care numbers
[protected](BSNL/MTNL) or[protected]other providers) or visit our website
www.ifbappliances.com .

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team.