[Resolved]  IFB — Complaint number [protected] (And non-responsive customer care)

Address:

Hyderabad, Andhra Pradesh, 500089

Hi,

I am the customer of IFB with registered mobile no- [protected], I am having an issue with my Air Conditioner and I raised a complaint [protected] on 03-February-16,

As per customer care executive they told within 48 hours technician will come but after 4-5 days of follow-up the Customer Executives and Manager(Deepthi, Hyderabad) said that they will send a service person immediately.

Now I would like to bring in your notice that none of the representatives has visited to my home to get repaired my Air Conditioner so far.

Daily I am calling the Hyderabad call-center and daily they say that "we will come and resolve".
Even today I called them many times and after that they stop picking my phone calls.
I have not seen such a useless and ridiculous Customer service ever.

Now I would like to request to you. Kindly get repaired my AirConditioner as soon as possible. So that my grievance may be solved at the earliest.

I shall be very thankful to your kind attention.
I regret that I have chosen IFB.

Regards
Jagan