[Resolved]  IFB — Complain about service

Address:Morbi, Gujarat

Dear Sir/Madam I have purchased Maxidry 550 model on 17/06/2013 Invoice number SR/INV/0287 till this date I haven't got any demo and the complain I have about Clothes getting crushup once it comes out. Its been more then an year now I keep on asking for the service but they just not happy to come and see the problem we have. On 23/09/2014 I called in customer care in which they gave me the contact name Mr Hemal contact number [protected] and am trying to call him since last 3 days but he is not responding. Now I am mentally upset with whatever I am going through so now if the company don't take any actions against this I will take legal actions or else provide me the full refund if I have to use media for this I will use it. NOTE :- During installation time the guy from Rajkot service centre even took those hanging kit for the machine and we even didn't know about it (Mukesh Enterprise). This service centre is worst among all in Gujarat level. They just the worssttttt. Regards Pravin Patel
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Mar 15, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2014
IFB Industries Customer Care's response
Dear Pravin Patel,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
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