[Resolved] IFB — Complaint not resolved, in AMC period

sujaivilson

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

Microwave oven 30SC not working complaint registered on 03/06/2015, Complaint no 15698948. Not attended and resolved till date. Repeat complaint register on 30/06/2015, Complaint No. 15880310. Still no one has attended and resolved the complaint. Machine is under AMC and the receipt no. of AMC is 28687 dt 24/03/2015. As per the no's given by IFB, contacted repeatedly Bangalore Customer Manager Mr. Ravi - [protected], But he is not helping and is not doing anything to resolve the complaint. Kindly do the needful to resolve the complaint and make my Microwave oven serviceable.

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Mar 16, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

IFB Industries Customer Care's response Dear Sujai,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Jul 28, 2015

IFB Industries Customer Care's response Dear Sujai,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.