[Resolved] IFB — Complaint not resolved, in AMC period

vivekdubey322

from Vapi, Gujarat

Address:

Sonbhadra, Uttar Pradesh

My washing machine is not working for very long time. I complaint for repairing of the product through customer service. And i also get complaint number, but i get no responses from the company and the complaint automatically get cancelled. My customer id no.[protected] My complaint no. is[protected] dated 16/03/15 [protected] dated 09/04/15 [protected] dated 02/05/15 [protected] dated 07/06/15 So, please sir take some action so that my problem get solved. VIVEK DUBEY ANPARA [protected]

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Mar 21, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2015

IFB Industries Customer Care's response Dear Vivek,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Aug 04, 2015

Updated by vivekdubey322 My washing machine is not working for very long time. I complaint for repairing of the product through customer service. And i also get complaint number, but i get no responses from the company and the complaint automatically get cancelled. My customer id no.[protected] My complaint no. is[protected] dated 16/03/[protected] dated 09/04/[protected] dated 02/05/[protected] dated 07/06/15 So, please sir take some action so that my problem get solved. VIVEK DUBEY ANPARA [protected]

Verified Support

Aug 24, 2015

IFB Industries Customer Care's response Dear Vivek,

We tried to establish contact with you but unfortunately we could not get
through.

We hope we were able to address all your concerns to the best of your satisfaction. We sincerely regret the inconvenience caused to you and once again assure you our best services in future.

IFB Team