[Resolved] IFB — Complaint registered during AMC period

jayashankar ms

from Bengaluru, Karnataka

Address:

Kottayam, Kerala

Compaint registered during AMC period, executive visited after 20 days.He then told us that a part has to be replaced and should get it ordered and takes 2 weeks.
He did not turn up after that. Now AMC period is complete and when called up they are saying that franchisee has changed and they are unaware of the status.
Please ask the new franchisee to look into the matter.

SHIVASHANKAR PILLAI K
KAVERI HOUSE
KUMARANALLORE P.O
KOTTAYAM
KERALA
INDIA

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Mar 31, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2014

IFB Industries Customer Care's response Dear Ms. Jayashankar,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team