[Resolved]  IFB — Dishwasher Stand

Address:

Bangalore, Karnataka

As part of the bill, a stand for the dishwasher was also added. However, when the technician brought the stand, it was smaller in size. The technician insisted that I take it and use for my Samsung Washing Machine. Now, I see that the stand does not properly fit my washing machine also. When we asked the technician to provide the correct size stand for my dishwasher, he denies to replace it. This is not fair. It is the technicians mistake of bringing a smaller stand The guy who the sold the dishwasher is not responding to any of my calls. I have also raised another service call three days back and I have not received any update. Is this the way IFB provides service after sales?