[Resolved]  IFB — Facing frequent fault in ifb microwave oven - 25bc3 model - need replacement!

Address:Chennai, Tamil Nadu

Couple of months back i have purchased an ifb 25bc3 model microwave oven from an authorized showroom (Rathna stores, chennai). From the second week onwards, i started facing problem with this model. Every 10 days, i'm forced to log a complaint with ifb customer care for service. They will take 2 days to fix the problem. It is going like this for the last 2 months and till now i have raised almost 5 complaints for the same complaint type. (Ticket numbers - [protected], [protected], [protected], [protected]) So totally i have lost the confident on this product and looking for a replacement of this device while it is under the warranty period itself.
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Mar 15, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2015
IFB Industries Customer Care's response
Dear Ragavendra

Hope your issue has been resolved. In case you require further assistance, you cancontact us on:BSNL & MTNL subscribers:[protected]Other subscribers: 3900 4321
Email id: [protected]@ifbglobal.com
We assure you our best services.


Regards,
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